Micromobility operator Lime has modified its vehicles to prevent the QR codes used to gain access from being vandalised.
Before hiring a Lime e-scooter, e-bike or e-moped users are required to scan the QR code located on the vehicle, but there have been complaints in numerous locations of the codes being stolen.
The firm told the BBC that vandals had been peeling the QR code stickers off, with its data showing that users were not typically responsible for the damage caused.
In response to the issue, Lime has opted to protect the QR codes behind a plastic layer.
“We have clear steps in place to prevent QR code vandalism, including deploying protective covers on all vehicle codes,” a spokesperson for the operator said in a statement.
“By creating a safe and reliable service in London, we are ensuring we have a long-term impact on improving congestion and air pollution in the city we love.”
Lime operates its e-scooters, e-bikes and e-mopeds in 150 cities around the world including London and Paris.